Disabled Facebook Account - Information Needed
What is your name and company name?
*
What is your preferred contact email address for Meta to reach out to you?
*
What is your new secure email address? (Note: This new email address cannot already be associated with another Facebook account.)
*
What was the date of your last login, or when were you last active on the account?
*
What is the username for the Facebook profile experiencing access issues? (If you don't know, please provide the profile link by removing "https://www.facebook.com/" from the start). If you're still having trouble finding this, please refer to the 'download your data' document to see if your username is listed there. It must be exact - e.g. 'jenny.smith4'.
Please let us know if you're having issues finding this.
*
What date did you notice that you lost access?
*
What is the sign-up email address or phone number that you used to create the account? How certain are you on this? Please let us know if there's the potential for other details to have been used (even if you cannot remember what these were).
*
What is the most recent email address or phone number associated with the account?
*
What device(s) do you typically use to access your account? (Please specify the device type and operating system.)
*
Do you still have access to any other Facebook or Instagram accounts outside of the hacked account? (Please provide both personal and business if possible). Were these accounts ever linked to your Facebook account?
*
If you are comfortable to do so, please attach the download of your data from Meta. This will be used in case any further information is needed for the case. This will be deleted within 30 days of the project being completed.
*